Korean phrases / Everyday Korean
고객센터 번호가 뭐예요? / 상담원 연결해 주세요
go-gaek-sen-teo beon-ho-ga mwo-ye-yo? / sang-dam-won yeol-lyeol-hae ju-se-yo
“What's the customer service number? / Connect me to a rep…”
🏷️ Any casual settingTextbook vs Real
Textbook고객 서비스 센터에 연락하고 싶습니다go-gaek seo-bi-seu sen-teo-e yeol-lak-ha-go sip-seum-ni-da
Real고객센터 번호가 뭐예요? / 상담원 연결해 주세요go-gaek-sen-teo beon-ho-ga mwo-ye-yo? / sang-dam-won yeol-lyeol-hae ju-se-yo
Why Koreans say it this way
상담원 연결 (connect to agent) — the magic words to escape automated phone menus. Korean customer service is usually excellent but phone waits can be long. Pro tip: many Korean companies respond faster on 카카오톡 채널 (KakaoTalk channel).
Situation: complaints